Shipping Details

Last updated: July 20, 2026

At bwaveslamp.store, we strive to deliver your orders as quickly and reliably as possible. Please read our shipping information below.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We currently ship to Australia and selected international destinations. If you are unsure whether we ship to your location, please contact us at support@bwaveslamp.store before placing your order.

3. Shipping Times

Estimated delivery times after dispatch:

• Australia (Standard): 3–7 business days
• Australia (Express): 1–3 business days
• International: 7–21 business days depending on destination

Please note these are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. We may offer free shipping promotions from time to time — check our website for current offers.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order via the carrier's website.

6. Customs & Duties (International Orders)

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices.

7. Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@bwaveslamp.store and we will do our best to assist you.

8. Contact Us

For any shipping-related questions, please reach out to us at support@bwaveslamp.store.